Frequently Asked Questions
Everything you need to know about your Nilkamal Furniture experience.
Does Nilkamal provide assembly services for furniture?
Yes, we offer professional assembly services for most furniture items. Our trained technicians will visit your home within 48-72 hours of delivery to complete the setup.
What is the standard delivery timeline for my order?
Standard delivery typically takes between 7 to 14 business days, depending on your location and the specific product's availability in our nearest warehouse.
What is Nilkamal's return policy?
We offer a 7-day return policy for products that are received in a damaged or defective condition. Please ensure the item is in its original packaging for a smooth return process.
Do your products come with a warranty?
Most Nilkamal furniture products come with a 1 to 3-year warranty against manufacturing defects. The specific warranty period is mentioned on the individual product page.
Which payment methods are accepted on the website?
We accept all major credit and debit cards, net banking, UPI, and popular mobile wallets. We also offer No-Cost EMI options on select bank cards.
Can I track the status of my furniture shipment?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor the real-time movement of your furniture.